Contacts
Install “My А1”
Manage your numbers in any place and at any time.
All you need is always at your hand
Online help
Most answers can be found independently in the Help and Support section.
Virtual assistant Alina in a convenient communication channel
Call us
Single point of contact | |
Speed servicing number | |
Consulting services in roaming |
Write to us
Consultations on matters concerning services to individuals | |
Processing of claims from legal entities and individual entrepreneurs coming from a client’s authorized address* | |
Office | |
For commercial offers | |
Regarding cooperation matters and submission of commercial offers | |
Bid team, on matters concerning participation in А1 procurement processes as a goods (work, service) provider | |
А1 cooperation matters within a partnership program |
* Authorized address is one or several e-mail addresses of a client that is a legal entity or an individual entrepreneur that are indicated as the address for bill delivery in their registration form or client claim executed on their letter headed paper verified by their official seal and the signature of the legal entity head.
Claims shall be attached to the e-mail notice as an enclosure. Files that are placed on third-party resources and sent as a link thereto in the email notice will not be processed.
The maximum size of email notices to the company’s address is 10 MB.
Explanations on questions that clients submit via e-mail addresses available to the company will be sent to the addressees vial e-mail, as well. They will be processed according to the procedure established by the management of the A1 Unitary Enterprise (i.e. they are not subject to processing according to the requirements of the Law of the Republic of Belarus dated July 18, 2011 “On Appeals from Individual Persons and Legal Entities”).
Find us in social networks and messengers
А1 outward numbers
During canvas calling | 150 |
А1 alphanumeric number in SMS mailing | А1 |
During interactive SMS campaigns | 411хх |