A1 Makes Changes to Public Documents

A1, a provider of telecom, ICT, and content services, informs its customers of updating some of its public documents due to the changes made to the arrears collection procedure and for the purposes of service quality control. The updated versions will become valid on 25 March 2025. To see the updated documents, click the links below:

• Telecommunication Services Agreement;
• Landline Phone Services Agreement;
• VOKA Service Agreement;
• Provision of Services under Prepaid Plans.