Updates of Virtual PBX from A1: subscription to current tariff plans, an option to send SMS business cards and improved incoming call handling

Virtual PBX cloud solution, one of A1's most popular services for business operations, has received a major update focusing on the usability, simplified subscription process and enhanced incoming call handling capabilities.

Thanks to the flexibility of the service, launching a cloud solution is as simple and easy as can be. Combine all of the benefits of both the Virtual PBX service and A1 tariff plans, including the My Solution offer, on the same number and device with ease.

Furthermore, a new Vacation option has been added, which allows you to easily decline work calls in the Personal Account of the service and use your number on vacation, activate roaming services, and then switch your number or an employee's number to work mode just as easily.

One of the updates is the SMS business card option, which allows you to send messages to new subscribers calling your company's multichannel number for the first time. An SMS business card will help new or potential clients learn more useful information about the company and current special deals, as well as provide links to social media profiles, etc.

New features made the handling of incoming calls even more convenient. Now repeat calls from outside parties can be automatically redirected to the Operator they have previously communicated with by setting the interval in the Personal Account. And thanks to the Callback option, subscribers can request an incoming call from the company. To do this, just press "1" while waiting in the call center queue, this will generate a callback request.

Virtual PBX is a comprehensive cloud solution designed to connect smart telephony in an office, linking mobile numbers and landline phones located in the office. Clients do not have to purchase any special equipment or pay for the work of a personal IT specialist. The service is perfect for coordinating the interaction between departments, it is effective for the management of call centers, online stores, technical support services, dispatch services and other businesses where employees need to actively communicate with customers on the phone. It allows you to effectively handle calls in multichannel mode, record conversations, collect statistics and enter the obtained data into Bitrix24 and amoCRM CRM systems for further analysis.