A1 Updates Its Mobile Network Services in Russia | News | About company

A1 Updates Its Mobile Network Services in Russia

Private Customers / Business Customers

Starting from 1 March, travelling to Russia with A1 has become even more convenient. Let's find out what perks A1 has in store for its customers.

 

So, what's new?

 

Now, while in Russia, you can use:

  • 5GB of Internet data (cost of 1GB averages to 5 BYN);
  • 150 minutes of incoming calls;
  • up to 150 minutes of outgoing calls to Belarus, provided your plan includes minutes to all/other networks.

 

How does it work?

 

  • Minutes are provided for 1 calendar month, while 5GB of Internet data is provided for 30 days, starting from the day of your first Internet access in Russia.
  • If your plan includes minutes to other/all networks, you can use those to make calls to Belarus (but no more than 150 minutes) after connecting to a Russian provider. Within the A1 network, minutes to other/all networks are used to call Belarusian numbers.

 

Take note that calls from Belarus to Russia are viewed as international calls and charged for based on your selected plan.

 

Getting ready to for your trip

 

When getting ready for your trip to Russia, you need to make a few simple steps:

1. Make sure you have International Roaming service activated. If not, enable it.

2. If you're going to use mobile Internet, make sure that:

  • you have Mobile Internet/Internet for Subscription Plan service activated;
  • access point name (APN) is set up correctly; and • your mobile device has data roaming enabled.

3. Make sure you have international calling enabled. If not, activate it to be able to make outgoing calls and send SMS texts from Russia to Belarus.

4. Make sure there are no restrictions or blocks set up on your phone, e.g. block on outgoing calls. 5. Go through the terms of your subscription plan to see how many minutes to all/other networks it includes and how many of those you have left.

 

Easy use

 

You can conveniently check any information and manage your services in My А1 app.

 

Charging for services

 

Remaining minutes and charge amounts are updated as new information arrives to the payments system. The final payable amount may take some time (up to 30 days) to calculate.

 

Users are charged the cost of each 5GB, depending on the amount of Internet data used.

 

If your use goes beyond 150 minutes or 5GB, you'll be charged based on international roaming plans. Click here to learn more.

 

Important information

  • You can use A1 services within the network of any Russian provider. When near the border, be sure to select the desired network manually to avoid connecting to the wrong provider.
  • The amount of Internet data you're using depends on how certain services work on your device. Keep in mind that messengers, social networks, and other apps use data in the background, so be sure to check your settings and adjust them if needed. When outside the A1 network, you're the one responsible for your mobile expenses and the type of connection you're using (Wi-Fi or mobile data).
  • When using SMS roaming, you can't use voice calling. However, you can still benefit from 5GB in Russia data package.

 

For more information on A1 services and contacts, go to the official A1 website.