Invoice Delivery
Detailed information
A1 clients have the opportunity to receive regular invoices for communication services on paper by mail as part of the “Invoice Delivery” service, as well as free of charge by e-mail in PDF format.
Invoices can also be sent by email in additional formats: Excel, Excel with a breakdown into working/non-working hours, TXT as part of the “Invoice Conversion”/ “Breakdown of charges by number” services.
Invoices for A1 communication services in Excel format are sent as a zip archive. You can open them using the 7zip program, which you can install yourself by downloading from: www.7-zip.org.
Invoices are certified by a facsimile signature and digital signature of an authorized person of the company.
Regular invoices are sent to your email address in PDF format without charge.
The cost for the “Invoice Delivery” and “Invoice Conversion” services is written off in the month following the reporting month of invoice issuance. In case of deactivation of the “Invoice Delivery” and “Invoice Conversion” services, the cost for the services will be written off in the current month.
The cost of the “Breakdown of charges by number” service is written off in the reporting month.
The service “Invoice Delivery” is provided to all clients of the company (except for subscribers of prepaid tariffs).
The “Invoice Conversion” service is provided to the company’s clients (except for subscribers of prepaid tariffs) in accordance with the concluded contract for the provision of telecommunication services.
The “Breakdown of charges by number” service is provided to the company’s clients - legal entities.
You can activate/deactivate services:
- based on an application sent to e-mail legal@A1.by;
- transfer the signed application from the legal entity to the nearest A1 store or to the sales and service point of official A1 dealers.
- in your Personal Account (only for receiving invoices by e-mail from the Administrator access level).
You can change your email address/invoice delivery address/invoice format:
- in your Personal Account (Administrator access level);
- based on an application sent to e-mail legal@A1.by;
- transfer the signed application from the legal entity to the nearest A1 store or to the sales and service point of official A1 dealers.
The cost of the “Invoice Delivery” service is 5.10 rubles/month.
Cost of “Invoice Conversion” service into XLS/XLS format, broken down into working/non-working hours/TXT - 4.00 rubles/month.
Cost of “Invoice Conversion” service into XLS and TXT or XLS format, broken down into working/non-working hours and TXT – 5.00 rubles/month.
Cost of “Breakdown of charges by number” service for legal entity subscriber – 0.10 rubles/month.